Auto Generated UID (For Official Use Only):
25-08-14842521689
O*NET Job Zone:
Job Zone 2
O*NET Job Code:
11-9071
Work Days Per Week:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Work Hours Per Week:
40
Estimated Work Hours Per Day:
6
Hourly Work Schedule Per Day:
Monday - Sunday 8:00A - 2:00P
Are Hours Per Day Flexible?:
Yes, hours are flexible.
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
08/14/2025
Closing Date of Announcement:
08/30/2025
Anticipated Start Date of Employment:
00/00/0000
Anticipated Closing Date of Employment:
00/00/0000
Number of Job Openings:
1
Job Location:
Saipan
Job Location Address:
ROUTE 34 KAGMAN ROAD, KAGMAN III
FLSA Covered?:
Yes
DOD or VEVRAA Related?:
No
Overtime Available?:
Not Available
Payroll Deductions:
Federal Income Tax, State Income Tax, Social Security (FICA), Medicare Tax, Insurance, Other Payroll Withholdings
Job Qualification Requirements:
Qualifications & Requirements
Must be at least 21 years of age.
Bachelor’s degree in a related business field.
Minimum seven (7) years of electronic gaming or casino operations management experience with three (3) years in a senior management or director level role.
Strong understanding of gaming regulations, compliance, and audit procedures.
Proven record in P&L management, revenue growth, and operational efficiency.
Exceptional leadership, communication, and decision-making skills.
Ability to work flexible hours, including nights, weekends, and holidays.
Previous experience in resort-based gaming operations preferred.
Familiarity with slots analytics, game performance analysis, and customer loyalty programs.
Multilingual abilities (English and Asian languages) preferred.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
Prospective applicants are encouraged to submit an Employment Application in-person at LaoLao Bay Golf & Resort in Kagman III or via email to hr@laolaobaygolf.com during its normal business hours from Monday through Friday from 9:00A to 5:00P.
For more information, please call (670) 236-8888.
Job Posting Type:
New
Visa Type:
Not Applicable
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 08/14/2025
Key Responsibilities
OPERATION LEADERSHIP.
- Oversee all aspects of the daily electronic gaming operations including slot machines, electronic table games, and related amenities.
- Develop and implement operational policies, standards of operating procedures, and quality standards to ensure efficiency and profitability.
- Ensure optimal floor layout, machine placement, and game mix to maximize customer engagement and revenue.
FINANCIAL & STRATEGIC MANAGEMENT
- Develop and manage annual budgets, revenue forecasts, and cost controls.
- Monitor daily and monthly revenue reports, analyze KPIs, and adjust business strategies accordingly.
- Collaborate with the Executive Team on strategic growth initiatives, including marketing campaigns, VIP programs, and partnerships.
REGULATORY COMPLIANCE & RISK MANAGEMENT
- Ensure full compliance with local gaming laws, licensing requirements, and audit procedures.
- Liaise with government regulators and maintain accurate reporting and documentation.
- Develop risk management protocols to prevent fraud, theft, and operational irregularities.
MARKETING & CUSTOMER EXPERIENCE
- Work closely with marketing teams to design promotions, tournaments, and loyalty programs tailored to key customer segments.
- Drive exceptional customer service standards and resolve high-level guest complaints.
- Establish and maintain strong relationships with VIP customers.
PEOPLE & TEAM MANAGEMENT
- Recruit, train, and mentor operations managers, floor supervisors, and technical staff.
- Create a performance-driven culture with clear KPIs and regular performance reviews.
- Ensure staff adhere to service standards, security protocols and responsible gaming practices.
- Ensure staff adhere to all SDLI policies, procedures, rules and practices.
- Ensure staff adhere to all applicable employment laws and regulations.
